Developing staff

Training is not just about ensuring that you are equipped to handle the challenges of tomorrow. It is also about making sure that your staff feel that they are valuable and appreciated. Doing the same thing day after day is not much fun. Despite the fact that many people enjoy repetitive tasks, you must ensure that your employees are performing to the best of their ability. If they are not aware that they should be asking for training, it is your job as their manager to make sure that they are offered it.


You need to review your employees’ abilities and to understand how they can be developed. Unfortunately, you can’t always rely on your staff to be aware of this themselves. But who said that being a manager and having responsibility was easy?

Planning what everyone must be able to achieve now and in the future is not the simplest of tasks. Therefore, you as the manager must evaluate the skills that are needed in your workshop. It is important that you also plan the time (and the absences) required so that all of your employees can take part in training.

Training when it is needed

Your employees do not necessarily have to travel in order to undergo training. Many training courses are now available on the Internet, but it is important to make sure that your staff actually complete the courses.

Give employees who have taken training courses the chance to talk about them
It is a good idea to offer employees who have undergone training the opportunity to tell their colleagues about what they have learned. This is an effective way of enabling several people to find out about what is happening in the industry and is a good measure to take before employees come into contact with customers of the workshop who want to know more about how their car has been serviced and why.

Draw up a plan for the future.

You know how you want your business to develop or at least what you are hoping for. In order to achieve your goals, you need employees who want to improve all the time. The right staff who have the right training can do the work in the correct way and can enable the workshop to function tomorrow, next year and in the longer-term future.

If you have created a skills provision plan, you will have an overview of the current level of skills in your workshop and your needs in the long term. In many cases, you will need to provide training for your staff.

Training is a perishable product

Training is a perishable product, so it is important for your employees to take the courses that they need for their work. Theory and practice must go hand in hand, otherwise the training will soon be forgotten.